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Our Management Team

Management Team

Loyal Patron is managed by a team of professionals from our corporate office in Langhorne, PA.

Adam Miller

Adam Miller, President & CEO

Mr. Miller is the President and founder of Loyal Patron, LLC and built the company serving in virtually every entrepreneurial capacity including: System Design, Quality Assurance, Technical Support, Human Resources, Finance, Operations and Sales and Marketing. Mr. Miller has over 12 years of experience in the gift and loyalty marketing industry with 5 years overlapping experience in merchant services / credit card processing. Prior to founding Loyal Patron, Mr. Miller spent 6 years in the Philadelphia office of PricewaterhouseCoopers in the Global Risk Management Solutions (GRMS) practice where he served Certified Public Accountant (CPA) and a Certified Information Systems Auditor (CISA) and managed a variety of risk management and IT auditing projects serving Fortune 500-type clients.


Chaun McLellan

Chaun McLellan, President, Loyal Patron Canada

Chaun McLellan is the CEO of Loyal Patron Canada & founder of SparkFeedback your integrated Customer Feedback Solution. Chaun has become an expert with lead generation & customer loyalty after serving 11 years within the space. Chaun brought together a dynamic team and lead the charge on creating SparkFeedback. Mr. McLellan has enrolled hundreds of business on the Loyal Patron platform and will be the driving force to roll out Loyal Patron Canada. Prior to all of this Chaun worked in many aspects of the hospitality and entertainment industry running multi-million dollar operations and consulting dozens of businesses within this space. Give him any problem and he will find you a solution.


Justin Souter

Justin Souter, Chief Software Architect

Justin Souter has vast experience as a software developer, having created complex applications and device drivers for network systems, entertainment, and financial services. Justin's work in motion picture sound has been recognized with an Academy Award for Technical Achievement. He has developed for 20th Century Fox, Yamaha, Columbia TriStar, Apple, and many others. Justin is an expert-level C++, PHP, and JavaScript programmer, developing extensively for Windows, Mac OS, Linux, and the web. His background in creative services, entrepreneurship, and marketing enable a holistic view of technology. In his role with Loyal Patron, Justin oversees R&D and application development and co-designed the Company's software infrastructure.


Ron Pettit

Ron Pettit, Director of Technical Operations

With nearly 15 years of professional IT experience across a broad range of facets, Ron Pettit possess a unique set of software-related skills, from architecture and implementation to quality assurance and security. Ron previously spent seven years working for Trustwave SpiderLabs, one of the most trusted brands in computer security today, and oversees the Loyal Patron technical assets, along with developing software. Ron has been online and creating computer software since 1995 at the age of 15, and enjoys programming in a wide variety of computer languages.


Jodi Stern

Jodi Stern, Sales Operations Manager

Jodi Stern is Sales Operations Manager for Loyal Patron where she handles inbound sales and client service support for Loyal Patron's nationwide merchant network. Jodi has over 20 years of experience in sales and marketing. In 2000, Jodi founded Impact Incentives, a promotional products marketing company servicing clients' promotional marketing needs across the Delaware Valley area inclusive of Employee Programs and Sales Incentives. She also has extensive real estate experience as partner in Stern Real Estate Development, which owns and manages real estate holdings in the Philadelphia market.


Cathy Fishman

Cathy Fishman, Controller

Cathy Fishman is an accounting professional with an MBA and over 30 years' experience in financial analysis. Cathy served as Controller and then CFO for 15 years with a growing service company. In a volunteer capacity, she served on various boards of directors and was Treasurer for numerous nonprofits. Cathy has extensive experiencing providing CFO accounting services for family run businesses providing a foundation for accurate financial data and profitability analysis.


Michelle Chesla

Michele Chesla, Chief Creative Officer

As Chief Creative Officer, Michele leads Loyal Patron's Creative division and provides full service graphic design and fulfillment services to Loyal Patron's clients. Michele is founder of Fisheye Design , which offers a wide range of professional design services for both print and digital communications including: advertisements, brochures, publication design, flyers, postcards, email marketing, logos and PowerPoint presentations.


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