Bone Island Grille in Jackson, MI crushes their loyalty program which is free to join. Customers receive a rewards card that gives them 5% cash back rewards daily on all sales.

Rewards Program Snapshot

  • Total Rewards Members in Database: 6378
  • Average Sales from Rewards Members: $50k+ Monthly
  • Average Sales Ticket: $20.46
  • Average Rewards Breakage: 17.3%
  • 1038 surveys completed with 1 customer completing 98 of them.

Bone Island Grille has processed over $4.3M in sales against $477,077 in redemptions from loyalty members over a 7 year period!

Birthday Club Promotion

Customers receive a $10 reward on their birthday that expires in 1 month. Bone Island averages a 26.8% redemption rate resulting in $2,229.15 in average monthly sales from their birthday promotion.

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