Client Case Studies – Heritage Lanes
Heritages Lanes, based in Red Deer Alberta, offers good, old-fashioned bowling entertainment fun and sells access to their rewards program for a $5.00 annual fee.
3 year snapshot
- Total Rewards Members in Database: 6303
- Average Sales from Rewards Members: $30k+ Monthly
- Average Sales Ticket: $21.80
- Average Rewards Breakage: 41.7%
- 879 surveys completed with average satisfaction rating of 83%
- Average WiFi Connections Per Month: 700
The top 10 customers have spent $62,973 and counting!
Birthday Club Promotion
Customers receive 2 free games of bowling that expires in 1 month. Heritage averages a 21.3% redemption rate resulting in $1,504.79 in average monthly sales from their birthday promotion.
Call now at (800) 978-1338 to consult with an expert!
ONE vendor, ONE login, and ONE platform with fanatically attentive customer service.
Lauren was very quick to respond and fix my issues with logging into my families accounts.
Thanks so much!
John Desmet
We were looking a reward program that was powerful and dynamic. We were used to the ones that came with our POS and basic plugins that came with website. After the demo with Jodi, we were blown away.
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Douglas Wong
A+ CUSTOMER SERVICE. QUICK TO RESPOND, ATTENTIVE AND VERY HELPFUL.
Bill Headley
Loyal Patron has helped me increase sales by over 20 percent. The attention to the specific details pertaining to my industry are unmatched. The personal service I get with any question is immediate and thorough. I highly recommend any business to use this service.
John Schwendiman
Great System and Awesome Customer Service!!!
Sheri Wright
Excellent and timely customer service. Customer engagement technology is cutting edge. Love the fact that Loyal Patron continues to work on and launch new strategies to keep their loyalty programs interesting. Great company with great staff!
Eric Peterson
Great customer service. Responded quickly to my question and was able to help me resolve it.
Christie Cardone