Loyal Patron is managed by a team of seasoned professionals.

Adam Miller

PRESIDENT & CEO

Mr. Miller is the President and founder of Loyal Patron, LLC and built the company serving in virtually every entrepreneurial capacity including System Design, Quality Assurance, Technical Support, Human Resources, Finance, Operations, Sales, and Marketing.

Adam Miller

PRESIDENT & CEO

Mr. Miller has over 12 years of experience in the gift and loyalty marketing industry with 5 years overlapping experience in merchant services/credit card processing. Prior to founding Loyal Patron, Mr. Miller spent 6 years in the Philadelphia office of PricewaterhouseCoopers in the Global Risk Management Solutions (GRMS) practice where he served as Certified Public Accountant (CPA) and a Certified Information Systems Auditor (CISA) and managed a variety of risk management and IT auditing projects serving Fortune 500-type clients.

Chaun McLellan

EXECUTIVE VICE PRESIDENT of SALES

Chaun McLellan is Executive Vice President of Sales and in charge of all sales operations across North America. He’s a leading loyalty marketing expert with over 15 years experience across the entertainment, retail and food and beverage sectors.

Chaun McLellan

EXECUTIVE VICE PRESIDENT of SALES

Chaun McLellan is Executive Vice President of Sales and in charge of all sales operations across North America. He’s a leading loyalty marketing expert with over 15 years experience across the entertainment, retail and food and beverage sectors. Chaun has also led the company’s efforts into Survey and Reputation Management co-architecting one of the very best survey modules (Spark Feedback) in the industry. Chaun has worked in many aspects of the hospitality and entertainment industry running multi-million dollar operations and consulting dozens of businesses of all sizes. Give him any problem and he will find you a solution.

Justin Souter

Chief Software Architect

Justin Souter has vast experience as a software developer, having created complex applications and device drivers for network systems, entertainment, and financial services.


Justin Souter

Chief Software Architect

Justin's work in motion picture sound has been recognized with an Academy Award for Technical Achievement. He has developed for 20th Century Fox, Yamaha, Columbia TriStar, Apple, and many others. Justin is an expert-level C++, PHP, and JavaScript programmer, developing extensively for Windows, Mac OS, Linux, and the web. His background in creative services, entrepreneurship, and marketing enable a holistic view of technology. In his role with Loyal Patron, Justin oversees R&D and application development and co-designed the Company's software infrastructure.

Ron Pettit

VP of TECHNICAL OPERATIONS

Ron Pettit possess a unique set of software-related skills, from architecture and implementation to quality assurance and security.

Ron Pettit

VP of TECHNICAL OPERATIONS

With nearly 15 years of professional IT experience across a broad range of facets, Ron Pettit possess a unique set of software-related skills, from architecture and implementation to quality assurance and security. Ron previously spent seven years working for Trustwave SpiderLabs, one of the most trusted brands in computer security today, and oversees the Loyal Patron technical assets, along with developing software. Ron has been online and creating computer software since 1995 at the age of 15, and enjoys programming in a wide variety of computer languages.

Jodi Stern

DIRECTOR of CLIENT SERVICES

Jodi Stern is Director of Client Services for Loyal Patron where she manages inbound client service support for Loyal Patron's North American merchant network.

Jodi Stern

DIRECTOR of CLIENT SERVICES

Jodi has over 20 years of experience in sales and marketing. In 2000, Jodi founded Impact Incentives, a promotional products marketing company servicing clients' promotional marketing needs across the Delaware Valley area inclusive of Employee Programs and Sales Incentives. She also has extensive real estate experience as partner in Stern Real Estate Development, which owns and manages real estate holdings in the Philadelphia market.

Cathy Fishman

CONTROLLER

Cathy Fishman is an accounting professional with an MBA and over 30 years' experience in financial analysis.

Cathy Fishman

CONTROLLER

Cathy Fishman is an accounting professional with an MBA and over 30 years' experience in financial analysis. Cathy served as Controller and then CFO for 15 years with a growing service company. In a volunteer capacity, she served on various boards of directors and was Treasurer for numerous nonprofits. Cathy has extensive experiencing providing CFO accounting services for family run businesses providing a foundation for accurate financial data and profitability analysis.

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